Our headquarters are located among the most beautiful Swiss mountains in a country called Liechtenstein.
It’s easy to get caught up with industry buzzwords, business fads, and constant technological changes. At TD Web Services, we work hard to ensure our customers are treated like people and not like domain names or account numbers. Similarly, we do everything in our power to encourage growth and learning among our customers and employees, and foster our active and vibrant customer community.
TD Web Services relies on service to set itself apart from the competition. Period. As a result, we are and have to be dedicated to providing the best possible service and support possible – both externally and internally. Our goal is to consistently wow the customer with our personable, timely, and accurate service. We also strive to educate our customers and give them the ability to help themselves whenever possible.
We do not want to compromise on quality in any way, shape, or form. Maintaining a constant commitment to quality is not easy, but we understand that providing the highest quality products and services to our customers is key to long-term success in our highly competitive industry. And as part of our commitment to quality, we realize that good isn’t good enough and that we must be continuously improving in order to stay competitive.
Web hosting isn’t easy. To make it easier for our customers, we try to be flexible, patient, and stable as a company and as individuals. In addition, we place a tremendously high value on stability and security – two absolutely essential components of web hosting.
TD Web Services is different and we work hard to stay different. We do this by staying honest with our customers and acting with the utmost integrity, hiring most knowledgeable and awesome people we can, and empowering our people – both our customers and our employees – to take the action they need in order to achieve their respective goals. And we work hard to do all of this with a smile and a bit of classic geek charm.
We don’t promise “unlimited plans” that are actually hindered by hidden limitations. Instead, you’re only responsible for paying for the resources you need. Whether you’re just starting your own blog, or you’re running a powerful e-commerce site, we have a plan for you. We have the Lowest Account concentration per server.
We also respect your time. We’re not going to send you a hundred emails trying to upsell you on different products, and our website isn’t cluttered with marketing videos. Occasionally, we’ll contact a small portion of customers and ask them to respond to our customer service survey. It is important for us to continually measure our customer satisfaction by asking you, the customer, whether or not you feel like we’re doing the best job we can.
All of our customer engagement opportunities are strictly opt-in. You are welcome to receive our newsletter, read our blog, collaborate on our message forum, or connect with us over social media. We promise to keep all of our content short and relevant. Occasionally, we will host contests, giveaways, and announce sales.